What is Disability Insurance?

A health and wellness plan designed to provide for periodic payments of benefits when you are unable to work. This coverage is designed to replace a percentage of your gross income on a tax-free basis should illness keep you from earning an income in your occupation.

Plan Rules: 

  • Who is eligible? All full-time employees working 20+ hours/week.

  • Coverage through Mutual of Omaha

  • Employee must be actively at work on the effective date

  • Short-Term Disability: Pays in addition to sick leave

  • Short-Term Disability: Employees can choose whether or not to use sick leave

  • Short-Term Disability: No health questions - Every Year! (Pre-existing condition will apply for new participants)

  • Long-Term Disability - If electing outside of the initial open enrollment period, health questions will be required

Contact Campus Benefits for assistance with claims.

Mutual of Omaha website click here

How to File a Telephonic Claim

  1. Contact Mutual of Omaha at 800.877.5176

  2. Select Option 2

  3. Select Option 1


The Mutual Team sets up the claim and assigns it to a claims specialist.

​​​The claims specialist verifies:
• Eligibility based on the contract
• All necessary documents have been received
• Payroll information, which may be requested from your employer
• Special handling/customized claims processing information

Follow-up contact is initiated by the claims analyst as follows:
• If a claim is pending, check-in calls are made weekly
• If a claim is approved, check-in calls are made every other week
• If a claim is denied, the claims specialist calls you to ensure all documentation and records have been received and to discuss the decision

If you need further assistance, please contact the Service Hub. 

Phone: 866-433-7661

Fax: 770-394-0333

The Jeff Davis County Benefit Portal is provided for illustrative purposes only. Actual benefits, services, premiums, claims processes and all other features and plan designs for coverage offered are governed exclusively by the provider contract and associated Summary Plan Description (SPD).