What is Disability Insurance?
A health and wellness plan designed to provide for periodic payments of benefits when you are unable to work. This coverage is designed to replace a percentage of your gross income on a tax-free basis should illness keep you from earning an income in your occupation.
Who is eligible? All full-time employees working 20+ hours/week.
Coverage through Mutual of Omaha
Employee must be actively at work on the effective date
Short-term Disability: Pays in addition to sick leave
Short-term Disability: Employees can choose whether or not to use sick leave
Short Term Disability: No health questions - Every Year! (Pre-existing condition will apply for newparticipants)
Long Term Disability - If electing outside of the initial open enrollment period, health questions will be required
How to File a Telephonic Claim
Contact Mutual of Omaha at 800.877.5176
Select Option 2
Select Option 1
The Mutual Team sets up the claim and assigns it to a claims specialist.
The claims specialist verifies:
• Eligibility based on the contract
• All necessary documents have been received
• Payroll information, which may be requested from your employer
• Special handling/customized claims processing information
Follow-up contact is initiated by the claims analyst as follows:
• If a claim is pending, check-in calls are made weekly
• If a claim is approved, check-in calls are made every other week
• If a claim is denied, the claims specialist calls you to ensure all documentation and records have
been received and to discuss the decision
If you need further assistance, please contact the Service Hub.